The live chat software that turns website visitors into loyal customers.
Trusted by 125+ companies
View all customer conversations from chat, Instagram, WhatsApp, and Messenger in one place. Manage every interaction from a single dashboard.
Connect with customers instantly and provide live support when it matters most. Deliver fast, personal help that builds trust and loyalty.
Create support tickets directly from any chat and track them to resolution. Keep every issue organized and nothing left behind.
See what customers are typing before they send their message. Anticipate their needs and reply faster with better accuracy.
Save time with pre-written, customizable replies for common questions. Maintain a consistent tone while increasing response speed.
Serve customers in their preferred language. Add multiple languages to your chat widget for a more inclusive and personalized experience.
Work together inside every conversation. Share notes, assign chats, and keep your entire support team aligned every step of the way.
See who is on your site and how they interact with your chat. Understand behavior trends and improve your response strategy.
Measure chat performance with clear insights and key metrics. Identify what works and make data driven improvements to your support team.
View all customer conversations from chat, Instagram, WhatsApp, and Messenger in one place. Manage every interaction from a single dashboard.
Connect with customers instantly and provide live support when it matters most. Deliver fast, personal help that builds trust and loyalty.
Create support tickets directly from any chat and track them to resolution. Keep every issue organized and nothing left behind.
See what customers are typing before they send their message. Anticipate their needs and reply faster with better accuracy.
Save time with pre-written, customizable replies for common questions. Maintain a consistent tone while increasing response speed.
Serve customers in their preferred language. Add multiple languages to your chat widget for a more inclusive and personalized experience.
Work together inside every conversation. Share notes, assign chats, and keep your entire support team aligned every step of the way.
See who is on your site and how they interact with your chat. Understand behavior trends and improve your response strategy.
Measure chat performance with clear insights and key metrics. Identify what works and make data driven improvements to your support team.
Receive instant notifications for new or ongoing chats so no message is left unattended. Whether you’re at your desk or on the move, your team always stays responsive and in sync.
Work together on active chats with shared context, private notes, and visibility into ongoing conversations. Teams can resolve issues faster and maintain a consistent voice no matter who takes over.
Access complete conversation histories, tags, and customer details in one place. With everyone on the same page, follow-ups become effortless and customers feel truly understood.
Live chat is a real-time messaging tool that allows businesses to communicate directly with website visitors. It enables instant support, faster responses, and a more personalized customer experience compared to traditional channels like email.
Live chat software is a platform that lets businesses add a chat widget to their website, manage conversations, and respond to customers instantly. It often includes features like automation, chat routing, and analytics to improve support and sales performance.
Live chat reduces response times, allows agents to handle multiple conversations at once, and provides immediate assistance when customers need it most. This leads to higher satisfaction and faster issue resolution.
Yes. Live chat engages visitors in real time, answers pre-sale questions, and removes friction during the buying process. Proactive messaging can capture leads and turn hesitant visitors into paying customers.
Most users get started in under 10 minutes. Simply copy the auto-generated chat widget code into your website’s header, and the chat box appears instantly. No developer is required.
Absolutely. You can set up automated greetings, triggers, and quick replies to handle common questions, qualify leads, and ensure no visitor goes unanswered.
Yes. TrustChat unifies messages from your website, Facebook, Instagram, and other connected platforms into one shared chat app. You can reply, assign, and track all conversations without switching tabs.
Yes. You can add as many agents as you need, create teams for sales or support, and set routing rules so chats go to the right person automatically.
Yes. The live chat is fully integrated with the helpdesk and knowledge base, allowing agents to create tickets, access articles, and provide consistent support across all channels.
Yes. As an added service, TrustChat can handle customer service operations 24/7 via live chat, email/tickets, and inbound/outbound calls. Quotes are available, with pricing designed to compete with or reduce the cost of an in-house team.
Customer support teams around the world rely on TrustChat to deliver lightning-fast, 24/7 help with a personal touch.
